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AI-written drafts
Customers get a natural, polished draft based on their actual experience.
Made for real businesses
Turn great service into visible trust
A smoother review experience for your customers, with the controls your team needs.
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Staff selection
Recognise the team member who delivered the service and build accountability.
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Quick customer flow
No app download. A simple mobile-first journey designed to reduce drop-off.
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Business review mode
Manage how reviews are generated with a setup tailored to your business.
NFC Table Tag included for new customers
From counter to review
One tap starts the experience
Every new customer setup includes a One Tap Go NFC table tag. Place it at your counter, reception or checkout area so happy customers can begin the review journey with a simple phone tap.
✓Physical NFC table tag included with new-customer plans
✓No QR scanning or app download required
✓Designed for reception desks, counters and service areas
Simple pricing
Choose how you want to grow
Start with the plan that matches your customer volume. No confusing feature tiers.
Basic Annual Plan
Essential AI review support for new customers
RM600/year
Annual payment
- 50 AI reviews per month
- RM300 one-time setup fee
- NFC table tag included
- Staff selection
- Business review mode
- System support
Best Value
Business Plus Plan
Best value for new customers
RM690/year
Save RM138 + first month free
- 300 AI reviews per month
- RM300 one-time setup fee
- NFC table tag included
- Staff selection
- Business review mode
- System support
Existing Customer
Exclusive One Tap Go upgrade
RM690/year
12 months + 2 months Free
- 300 AI reviews per month
- No setup fee
- Annual payment only
- Staff selection & business mode
- System support
AI review allowance renews monthly and unused reviews do not roll over.
Compare plans
Everything, at a glance
| Plan details | Basic Annual | Business Plus | Existing Customer |
|---|---|---|---|
| Price | RM600/year | RM690/year | RM690/year |
| AI reviews / month | 50 | 300 | 300 |
| Setup fee | RM300 | RM300 | Waived |
| Free period | — | First month | 2 months |
| NFC table tag | Included | Included | Existing setup |
| Staff selection | ✓ | ✓ | ✓ |
| Business review mode | ✓ | ✓ | ✓ |
| System support | ✓ | ✓ | ✓ |
Trusted across Malaysia
Growing with businesses nationwide
One Tap Go customers can be found across Malaysia, including Johor, Kuala Lumpur, Selangor, Penang and Kedah.
In the Johor Bahru area, our NFC review tags are already visible in selected businesses at major shopping malls.
JohorKuala LumpurSelangorPenangKedah
The Mall, Mid Valley SouthkeyParadigm Mall JBKomtar JBCCJohor Bahru City SquareKSL City MallSKS Mall
Common questions
Good to know
One AI review is one customer review-generation session. Your final setup and usage rules will be confirmed during onboarding.
No. The experience is browser-based and designed to work smoothly on modern smartphones and computers.
Additional usage or a higher-volume arrangement may be available. Contact our team and we will recommend the most suitable option.
This upgrade is reserved for eligible existing One Tap Go customers and is offered on an annual-payment basis only.
Yes. Customers should read and personalise their draft so it accurately reflects their own experience before choosing whether to publish it.
Free system introduction
See how the AI Review System works
Leave your details and our team will contact you to arrange a short introduction.
Ready to make every happy customer count?
Talk to our team and get your One Tap Go AI Review System set up.
