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Stylist selection
Customers can choose the relevant team member before generating their draft.
Designed around salon service
Make stylist recognition part of the review journey
Salon experiences are personal. The system helps customers identify the person who served them and prepare wording that reflects the selected experience.
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Personalised wording
Drafts can reflect service quality, attentiveness and other experience selections.
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Salon review mode
Use business-level feedback for experiences that relate to the outlet or overall environment.
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Reception NFC tag
Place the included tag at reception so customers can begin with a phone tap.
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No customer app
The browser-based experience is practical for customers at the end of an appointment.
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Multiple salon types
Suitable for hair salons, beauty salons, nail studios, head spas and grooming businesses.
Salon workflow
Easy to introduce at checkout
Invite a happy customer
Show the NFC tag after the service and invite the customer to share genuine feedback.
Select stylist and experience
The customer chooses the relevant staff member and service impressions.
Check the draft
The customer edits the AI draft and independently decides whether to publish it.
Public customer showcase
Selected salon and beauty businesses
These logos are displayed on One Tap Go's existing public customer showcase. They illustrate the types of beauty and salon businesses using One Tap Go solutions; no specific performance result is implied.
Questions
Hair salon review system FAQs
Can customers mention a specific stylist?
Yes. Staff selection is included so the generated draft can recognise the relevant team member.
Can the system be used by a salon group?
Discuss your outlet structure with the One Tap Go team so the most suitable setup can be recommended.
Can customers change the generated review?
Yes. Customers should review and edit the wording so it accurately reflects their genuine experience.
Is an NFC table tag included?
New-customer AI plans include an NFC table tag, subject to the confirmed package terms.
See One Tap Go for your salon
Arrange a short introduction or compare the available annual plans.
